Privacy Policy

This Privacy Policy outlines how e-Porte Systems (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you visit our website [https://eporte.net] or engage with any of our services. We are committed to protecting your personal data and respecting your privacy.

 

1. Information We Collect

We collect the following types of information:

a. Personal Information When you interact with us by filling out forms, booking a call, making a purchase, or subscribing to our services, we may collect:

  • Full name

  • Email address

  • Phone number (WhatsApp inclusive)

  • Company name or business information

  • Billing and payment details (where applicable)

b. Non-Personal Information We may collect non-identifiable information automatically through cookies and analytics tools:

  • IP address

  • Browser type and version

  • Device type

  • Time spent on site and pages visited

  • Referring website URLs

c. Third-Party Integrations We may also collect information via third-party services integrated into our site or client systems (e.g., Calendly, WhatsApp, Google Ads, Facebook Pixel, CRM tools).

 

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support

  • Deliver the services you request

  • Personalize your experience on our site and digital platforms

  • Send transactional emails, newsletters, or promotional messages (with your consent)

  • Improve our services, offerings, and content strategy

  • Run advertising and retargeting campaigns on platforms like Facebook, Google, and Instagram

  • Comply with legal obligations and enforce our terms

We will never sell, lease, or trade your personal information to third parties.

 

3. Data Sharing and Disclosure

We may share your information with trusted third parties under the following circumstances:

  • With service providers (e.g., web hosting, analytics, CRM platforms, ad platforms) who assist in delivering our services

  • If required by law, government regulation, or legal process

  • To enforce our Terms of Service or protect our rights, property, or safety

  • With your explicit consent

All third parties we work with are required to comply with data protection and confidentiality obligations.

 

4. Data Storage and Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

  • SSL encryption on our website

  • Password-protected systems and account logins

  • Access restriction on a need-to-know basis

  • Secure third-party platforms for data storage and email

However, no method of online transmission or storage is 100% secure. By using our services, you accept this risk.

 

5. Cookies and Tracking Technologies

We use cookies, pixels, and tracking scripts to:

  • Understand how users interact with our website

  • Analyze traffic sources and behaviors

  • Improve performance and user experience

  • Deliver personalized ads based on your interests

You can manage or disable cookies via your browser settings. Disabling cookies may affect your ability to interact with some features.

 

6. Email and Marketing Communications

By submitting your email through our forms or subscribing to our list, you agree to receive communications from us. These may include:

  • Service updates and notifications

  • Marketing and promotional emails

  • Educational content or offers

You can opt-out anytime by clicking the “unsubscribe” link in any email or by contacting us directly.

 

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and request a copy of the personal data we hold

  • Request correction or updates to your information

  • Request deletion of your data

  • Withdraw consent to marketing communications

  • Object to data processing under certain circumstances

To exercise your rights, please contact us at hello@eporte.net.

 

8. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal, accounting, or reporting obligations

  • Support ongoing business needs

When no longer needed, data is securely deleted or anonymized.

 

9. Third-Party Links

Our website may contain links to external websites or plugins. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies separately.

 

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Continued use of our services after changes means you accept the updated terms.

 

12. Contact Us

If you have any questions or concerns about how your data is collected or used, please reach out to us:

📧 Email: hello@eporte.net
🌍 Website: https://eporte.net
📍 Address: Lagos, Nigeria